Concierge Service Japan is committed to respecting and preserving the privacy of all our visitors and users. Please read the following information about our privacy statement and, if you have any comments or questions, please let us know by using the feedback form in the Contact us section of the site.

We collect the personal information that you provide us, such as when you

・ sign up for or renew your Concierge Service Japan membership;
・ register to use Concierge Service Japan services or sign up for news or notifications of specials
　 or other promotions of Concierge Service Japan;
・ place an order or purchase products or services online, by telephone or facsimile;
・ contact us for any reason, such as by replying to inquires by mail, fax or through our Web site, by ●telephone through customer service or sign up for or participate in our various Member Services.

We may automatically collect some information when you visit our Web site, such as your computer's network address and operating system, the site from which you linked to us, and the time and date of your visit and purchases. This information is not linked by us to personal information, but rather is only used to compile aggregate information. We also receive information from third parties who provide Member Services or special promotions or products and we may combine this information with the other personal information we maintain about you. In either case, this policy statement governs this information.

The personal information we collect is generally used to process your requests or transactions, provide you with high-quality service, tell you about opportunities we think will be of interest, and understand your needs so that we can serve you better. For example, we may use your telephone number, your e-mail or your postal address to communicate membership opportunities and programs. Also we collect personal information required for finding supplies and managing requests on behalf of the member.

We do not sell, rent, share or disclose personal information to third parties without your prior consent, except in the limited circumstances described below:

1 Order Fulfillment

We may provide to a third party certain information that is necessary to fulfill an order you have placed with us. For example, if you request shipment for a purchase, we may provide your address to the shipping carrier, and if you pay by a credit, your card number and sales transaction information are passed on to the card processor and/or issuer (including their service providers such as fraud verification services). However, we give vendors, suppliers, and others involved in the commerce distribution chain only the information needed to provide you the products or services you order, such as shipping and/or billing address, e-mail address, telephone number and product orders. Moreover, we require them to keep the information confidential and not to use it for other purposes. We are not responsible for any additional information you provide directly to these parties, and we encourage you to become familiar with their practices before disclosing information directly to them.

2 Member Services

We offer special products and services to our members that are provided by third parties such as rebates, travel and other business and consumer services. We may share your name, postal address, e-mail address and membership status with these third parties in order to notify you of their offerings, to determine whether, or at what level, you qualify for the products, offerings or services, and to evaluate new and existing products, offerings or services. If you prefer that we not share Member Information with third parties, you can contact us at any time.
These third parties are required not to use your personal information we share with them for any purposes other than providing the requested services. We are not responsible for any additional information you provide directly to these parties, and we encourage you to become familiar with their privacy and security practices and policies before disclosing information to them. If you provide additional information to third parties, they, subject to applicable laws and their privacy policies, may share with us the information you provided and information about your use of the services. In addition, if we terminate our relationship with the third party, information you provided to them may be returned to us, and we may provide that information to a new third party offering the same or similar services.

3 Other Disclosures

In addition, we may disclose personal information in the good faith belief that we are lawfully authorized to do so, or that doing so is reasonably necessary to comply with legal process or authorities, respond to any claims, or to protect the rights, property or personal safety of Concierge Service Japan, our customers, our employees or the public. Information about our customers, including personal information, may be disclosed or transferred as part of, or during negotiations of, any merger, sale of company assets or acquisition.

We have put into place security measures in an effort to protect personal information from loss, misuse or alteration while it is under our control. Personal information we collect is stored electronically and may be combined with other membership information. We use technical, contractual, administrative and physical measures in an effort to protect against unauthorized access.

Further, when you enter personal information online, that information is encrypted using a security protocol called SSL (Secure Sockets Layer). SSL encrypts all information entered on our site before it is sent over the Internet. We also use SSL to allow you to securely view your online account and registration information.

Through the Member Services and selected other portions of our Web site, you can link to other Web sites of third parties who have agreed to offer goods and services to our members. Any personal information you provide on the linked pages is provided directly to that third party and is subject to that third party's privacy policy. Except as described above, we are not responsible for the content or privacy and security practices and policies of Web sites to which we link. Links from our site to third parties or to other sites are provided for your convenience.

If you have any questions or suggestions relating to this statement, don' t be hesitate to contact our customer service .

We reserve the right to change this privacy statement at any time. We encourage you to review our privacy statement to make sure you understand how information you provide will be used. If there is ever a material change to how we use information you provide and the new uses are unrelated to uses we disclose in this statement, we will communicate the changes in advance.